Help center

Common account and product questions. Availability follows the actual pages and API.

What is Xaporia?

Xaporia provides web AI chat and a Developer API compatible with OpenAI Chat Completions. Availability follows the current model catalog.

How do I start a chat?

Register, verify your email, open Dashboard, choose a model and send a message. Requests are rejected if the balance is insufficient.

How do I choose a model?

The chat selector shows enabled models with valid pricing. View prices on the models and pricing page.

How do I use a gift card?

Sign in, open gift card redemption in your account and enter your code. Successful redemption adds USD wallet credit.

Where can I view my balance and bills?

Open Dashboard for your balance. Usage, wallet and top-up records are available through the current account page.

How do I create an API key?

Create one on the account API Keys page. Full keys appear once only; copy and store them immediately. Disabled keys must no longer be used.

What if an API request fails?

Check the API key, model ID, request format, balance and rate-limit response. See the API documentation for details.

What if my balance is insufficient?

Real CNY payment is not available. Only operator-issued gift cards may be used; do not transfer funds to personal accounts.

How do I contact support?

Emailxaporia_ai@outlook.com。